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FAQs

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    Our knowledgeable customer service support team is standing by to help connect our customers with the best possible ESL solutions.

    A: Yes — all major ESL brands supported. Universal & dual-compatible profiles in stock (APEHP35H, ABINC48, HY20145). Send us your ESL model or a sample label and we’ll match or customize.

    A: Standard items — low MOQ, friendly for trial orders. Custom profiles — MOQ scales with tooling. Free samples on standard products; buyer covers courier only.

    A: Yes — bespoke is our core strength. Custom length, Pantone color, silk-screen/UV/hot-stamping logo, and new extrusion dies from your drawing or sample. Tooling: 15–25 days.

    A: Yes. PVC, PET/PETG, SBC (Styrolux), HIPS, PP from reputable suppliers. RoHS, REACH & food-contact test reports available on request. PETG/SBC recommended for EU & US retail.

    A: Yes. 100% biodegradable clip strips & retail display items using plant-based / PLA materials. Ideal for net-zero pledges and EU SUP Directive / EPR compliance.

    A: Samples 3–7 days | Standard orders 15–25 days | Custom + tooling 30–45 days. Trade terms: FOB Fuzhou/Xiamen standard; CIF, DDP, Ex-Works on request. Sea, air & express shipping.

    A: Full-chain QC: incoming material check, first-article approval, in-line dimensional checks, AQL final QC, batch traceability. Tooling & color masters archived — order #5 matches order #1.

    A: T/T, L/C at sight, PayPal, Alibaba Trade Assurance. Standard 30% deposit + 70% before shipment. To order: email sales@hiplastics.com or WhatsApp +86 18060555061 — quote within 24h.

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