{"id":82,"date":"2023-04-20T17:39:33","date_gmt":"2023-04-20T09:39:33","guid":{"rendered":"https:\/\/wp.qhdl.cn\/?page_id=82"},"modified":"2023-09-23T09:55:17","modified_gmt":"2023-09-23T01:55:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hiplastics.com\/pt\/faq.html","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"l-section wpb_row pageHeaders height_huge color_secondary with_img parallax_ver\"><div class=\"l-section-img\" data-img-width=\"1920\" data-img-height=\"520\" style=\"background-image: url(https:\/\/www.hiplastics.com\/wp-content\/uploads\/2023\/05\/hmprobg-1.jpg);\"><\/div><div class=\"l-section-overlay\" style=\"background:linear-gradient(90deg,#000,rgba(0,0,0,0.00))\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default reversed stacking_default\" style=\"grid-gap:0rem;\"><div class=\"wpb_column vc_column_container us_custom_fd43344c\"><div class=\"vc_column-inner\"><ol class=\"g-breadcrumbs us_custom_6df4bc3a has_text_color separator_icon align_none\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><li class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.hiplastics.com\/pt\/\"><span itemprop=\"name\">In\u00edcio<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/li><li class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/li><li class=\"g-breadcrumbs-item\">P\u00e1ginas<\/li><\/ol><div class=\"w-separator size_small\"><\/div><h1 class=\"w-text us_custom_8d091153\"><span class=\"w-text-h\"><span class=\"w-text-value\">FAQs<\/span><\/span><\/h1><div class=\"w-hwrapper align_none valign_middle wrap\" style=\"--hwrapper-gap:3rem\"><div class=\"w-popup w-btn-wrapper align_none\"><button aria-label=\"Entrar em contacto\" class=\"w-popup-trigger type_btn w-btn us-btn-style_2 icon_atleft\"><i class=\"fas fa-envelope\"><\/i><span class=\"w-btn-label\">Entrar em contacto<\/span><\/button><div class=\"w-popup-overlay\" style=\"background:rgba(0,0,0,0.85);\"><\/div><div class=\"w-popup-wrap\" style=\"--title-color:var(--color-content-heading);--title-bg-color:var(--color-content-bg-alt);--content-color:var(--color-content-text);--content-bg-color:var(--color-content-bg)\"><div class=\"w-popup-box animation_flipHor closerpos_inside without_title\" style=\"width:600px;\"><div class=\"w-popup-box-h\"><div class=\"w-popup-box-content\" style=\"padding:12%;\"><div class=\"wpcf7 no-js\" id=\"wpcf7-f125-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"125\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"125\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f125-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-title\">\n\t<h3>Obter um or\u00e7amento\n\t<\/h3>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu nome*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Endere\u00e7o de correio eletr\u00f3nico*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu telem\u00f3vel*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Pa\u00eds ou regi\u00e3o\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Indique-nos a sua necessidade de forma t\u00e3o espec\u00edfica quanto poss\u00edvel*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div style=\"display:none\">\n<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.hiplastics.com\/pt\/pt\/wp-json\/wp\/v2\/pages\/82\"><\/span>\n<\/div>\n<div class=\"form-button\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar mensagem\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n<\/div><div class=\"w-popup-closer\"><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_text_column us_custom_70c1749c\"><div class=\"wpb_wrapper\"><p>A nossa equipa de apoio ao cliente est\u00e1 \u00e0 disposi\u00e7\u00e3o para ajudar a ligar os nossos clientes \u00e0s melhores solu\u00e7\u00f5es ESL poss\u00edveis.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_3104c179 faq1 height_huge\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row jj3 via_grid cols_2-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"grid-gap:6rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs us_custom_4127d55d style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.1rem\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"vf14\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-vf14\" aria-expanded=\"true\"><p class=\"w-tabs-section-title\">P: O que devemos fazer se quisermos uma amostra?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vf14\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Podemos fornecer amostras gr\u00e1tis. S\u00f3 tem de pagar o custo do frete e partilhar a informa\u00e7\u00e3o do destinat\u00e1rio.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z074\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z074\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">P: \u00c9 poss\u00edvel personalizar os produtos?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z074\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Sim, claro. Podemos personalizar a cor, o tamanho, o log\u00f3tipo e a embalagem de acordo com as suas necessidades. Se houver novos produtos, desde que forne\u00e7a amostras ou desenhos, podemos conceber e fabricar novos moldes para que possa produzir exatamente os mesmos produtos.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x1b6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x1b6\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">P: O que far\u00e3o se eu tiver problemas p\u00f3s-venda depois de receber o produto?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x1b6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Quando recebermos o seu problema p\u00f3s-venda, testaremos imediatamente a amostra a granel e realizaremos uma reuni\u00e3o correspondente para analisar a causa. Depois de encontrar o problema, proporemos medidas corretivas e programas correspondentes para minimizar as suas perdas.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c2ee\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c2ee\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">P: Posso criar um novo fato de produto para as minhas prateleiras?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c2ee\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Temos o nosso pr\u00f3prio departamento de moldes, podemos personalizar a produ\u00e7\u00e3o de moldes para si.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h428\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h428\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">P: Quais s\u00e3o as vossas condi\u00e7\u00f5es de pagamento?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h428\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Aceitamos as condi\u00e7\u00f5es de pagamento TT\/VISA\/MASTER CARD\/e-Checking\/Boleto\/Cart\u00e3o de cr\u00e9dito\/L\/C. Tamb\u00e9m podemos aceitar dep\u00f3sito de 50%, saldo de 50% antes do envio se o valor do pagamento for superior a $5000.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j567\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j567\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">P: T\u00eam certifica\u00e7\u00f5es relacionadas com os produtos?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j567\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R: Podemos fornecer certificados relevantes de mat\u00e9rias-primas. Se precisar de outros certificados, tamb\u00e9m podemos cooperar ativamente consigo.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container baise_bg type_sticky\"><div class=\"vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f125-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"125\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o2\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"125\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f125-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-title\">\n\t<h3>Obter um or\u00e7amento\n\t<\/h3>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu nome*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Endere\u00e7o de correio eletr\u00f3nico*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu telem\u00f3vel*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Pa\u00eds ou regi\u00e3o\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Indique-nos a sua necessidade de forma t\u00e3o espec\u00edfica quanto poss\u00edvel*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div style=\"display:none\">\n<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.hiplastics.com\/pt\/pt\/wp-json\/wp\/v2\/pages\/82\"><\/span>\n<\/div>\n<div class=\"form-button\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar mensagem\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"In\u00edcioP\u00e1ginasFAQsGet in Touch Get A Quote Our knowledgeable customer service support team is standing by to help connect our customers with the best possible ESL solutions. Q: What should we do if we want a sample?A: We can provide free samples. You only need to pay the freight cost and share your consignee information. Q:...","protected":false},"author":9,"featured_media":175,"parent":83,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/comments?post=82"}],"version-history":[{"count":0,"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/pages\/82\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/pages\/83"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/media\/175"}],"wp:attachment":[{"href":"https:\/\/www.hiplastics.com\/pt\/wp-json\/wp\/v2\/media?parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}