{"id":82,"date":"2023-04-20T17:39:33","date_gmt":"2023-04-20T09:39:33","guid":{"rendered":"https:\/\/wp.qhdl.cn\/?page_id=82"},"modified":"2023-09-23T09:55:17","modified_gmt":"2023-09-23T01:55:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hiplastics.com\/fr\/faq.html","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row pageHeaders height_huge color_secondary with_img parallax_ver\"><div class=\"l-section-img\" data-img-width=\"1920\" data-img-height=\"520\" style=\"background-image: url(https:\/\/www.hiplastics.com\/wp-content\/uploads\/2023\/05\/hmprobg-1.jpg);\"><\/div><div class=\"l-section-overlay\" style=\"background:linear-gradient(90deg,#000,rgba(0,0,0,0.00))\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default reversed stacking_default\" style=\"grid-gap:0rem;\"><div class=\"wpb_column vc_column_container us_custom_fd43344c\"><div class=\"vc_column-inner\"><ol class=\"g-breadcrumbs us_custom_6df4bc3a has_text_color separator_icon align_none\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><li class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.hiplastics.com\/fr\/\"><span itemprop=\"name\">Accueil<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/li><li class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/li><li class=\"g-breadcrumbs-item\">Pages<\/li><\/ol><div class=\"w-separator size_small\"><\/div><h1 class=\"w-text us_custom_8d091153\"><span class=\"w-text-h\"><span class=\"w-text-value\">FAQ<\/span><\/span><\/h1><div class=\"w-hwrapper align_none valign_middle wrap\" style=\"--hwrapper-gap:3rem\"><div class=\"w-popup w-btn-wrapper align_none\"><button aria-label=\"Prendre contact\" class=\"w-popup-trigger type_btn w-btn us-btn-style_2 icon_atleft\"><i class=\"fas fa-envelope\"><\/i><span class=\"w-btn-label\">Prendre contact<\/span><\/button><div class=\"w-popup-overlay\" style=\"background:rgba(0,0,0,0.85);\"><\/div><div class=\"w-popup-wrap\" style=\"--title-color:var(--color-content-heading);--title-bg-color:var(--color-content-bg-alt);--content-color:var(--color-content-text);--content-bg-color:var(--color-content-bg)\"><div class=\"w-popup-box animation_flipHor closerpos_inside without_title\" style=\"width:600px;\"><div class=\"w-popup-box-h\"><div class=\"w-popup-box-content\" style=\"padding:12%;\"><div class=\"wpcf7 no-js\" id=\"wpcf7-f125-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"125\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"125\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f125-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-title\">\n\t<h3>Obtenir un devis\n\t<\/h3>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre nom*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Adresse \u00e9lectronique*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre t\u00e9l\u00e9phone*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Pays ou r\u00e9gion\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9cisez votre besoin le plus pr\u00e9cis\u00e9ment possible*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div style=\"display:none\">\n<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.hiplastics.com\/fr\/fr\/wp-json\/wp\/v2\/pages\/82\"><\/span>\n<\/div>\n<div class=\"form-button\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer un message\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div><div class=\"w-popup-closer\"><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_text_column us_custom_70c1749c\"><div class=\"wpb_wrapper\"><p>Notre \u00e9quipe d'assistance \u00e0 la client\u00e8le est pr\u00eate \u00e0 aider nos clients \u00e0 trouver les meilleures solutions possibles en mati\u00e8re d'anglais langue seconde.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_3104c179 faq1 height_huge\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row jj3 via_grid cols_2-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"grid-gap:6rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs us_custom_4127d55d style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.1rem\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"r5eb\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-r5eb\" aria-expanded=\"true\"><p class=\"w-tabs-section-title\">Q : Que devons-nous faire si nous voulons un \u00e9chantillon ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r5eb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Nous pouvons fournir des \u00e9chantillons gratuits. Il vous suffit de payer les frais de transport et de nous communiquer les informations relatives au destinataire.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o761\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o761\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">Q : Pouvez-vous personnaliser les produits ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o761\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Oui, bien s\u00fbr. Nous pouvons personnaliser la couleur, la taille, le logo et l'emballage en fonction de vos besoins. S'il s'agit de nouveaux produits, nous pouvons concevoir et fabriquer de nouveaux moules pour vous afin de produire exactement les m\u00eames produits, \u00e0 condition que vous nous fournissiez des \u00e9chantillons ou des dessins.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x8dd\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x8dd\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">Q : Que ferez-vous si j'ai des probl\u00e8mes de service apr\u00e8s-vente apr\u00e8s avoir re\u00e7u le produit ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x8dd\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Lorsque nous recevons votre probl\u00e8me apr\u00e8s-vente, nous testons imm\u00e9diatement l'\u00e9chantillon en vrac et organisons une r\u00e9union pour en analyser la cause. Une fois le probl\u00e8me d\u00e9tect\u00e9, nous proposerons des mesures et des programmes correctifs afin de minimiser vos pertes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ta38\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ta38\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">Q : Puis-je cr\u00e9er une nouvelle gamme de produits pour mes \u00e9tag\u00e8res ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ta38\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Nous disposons de notre propre d\u00e9partement de fabrication de moules et pouvons personnaliser la production de moules pour vous.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"db73\"><button class=\"w-tabs-section-header\" aria-controls=\"content-db73\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">Q : Quelles sont vos conditions de paiement ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-db73\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Nous acceptons les conditions de paiement suivantes : TT\/VISA\/MASTER CARD\/e-Checking\/Boleto\/Carte de cr\u00e9dit\/L\/C. Nous pouvons \u00e9galement accepter un d\u00e9p\u00f4t de 50%, un solde de 50% avant l'exp\u00e9dition si le montant du paiement est sup\u00e9rieur \u00e0 $5000.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rc8a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rc8a\" aria-expanded=\"false\"><p class=\"w-tabs-section-title\">Q : Existe-t-il des certifications connexes pour les produits ?<\/p><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rc8a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>R : Nous pouvons fournir les certificats pertinents pour les mati\u00e8res premi\u00e8res. Si vous avez besoin d'autres certificats, nous pouvons \u00e9galement coop\u00e9rer activement avec vous.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container baise_bg type_sticky\"><div class=\"vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f125-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"125\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/82#wpcf7-f125-o2\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"125\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f125-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-title\">\n\t<h3>Obtenir un devis\n\t<\/h3>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre nom*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Adresse \u00e9lectronique*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"outer\">\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre t\u00e9l\u00e9phone*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Pays ou r\u00e9gion\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9cisez votre besoin le plus pr\u00e9cis\u00e9ment possible*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div style=\"display:none\">\n<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.hiplastics.com\/fr\/fr\/wp-json\/wp\/v2\/pages\/82\"><\/span>\n<\/div>\n<div class=\"form-button\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer un message\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"AccueilPagesFAQsGet in Touch Get A Quote Our knowledgeable customer service support team is standing by to help connect our customers with the best possible ESL solutions. Q: What should we do if we want a sample?A: We can provide free samples. You only need to pay the freight cost and share your consignee information. Q:...","protected":false},"author":9,"featured_media":175,"parent":83,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/comments?post=82"}],"version-history":[{"count":0,"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/pages\/82\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/pages\/83"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/media\/175"}],"wp:attachment":[{"href":"https:\/\/www.hiplastics.com\/fr\/wp-json\/wp\/v2\/media?parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}